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BIBA 2025

As the founder of Kayzen Specialty, Charles aims to leverage his invaluable industry knowledge, fused with the latest technological advancements, to establish an ever evolving and progressive MGA that consistently delivers enhanced outcomes for all stakeholders.

With 30 years of experience in the London market in client-facing, broking and underwriting roles, Charles has successfully led financial lines teams in both the Company and Lloyd’s markets over the last 15 years, from start-ups to mature portfolios in both build and turnaround situations. His extensive experience across the value chain and with multiple insurers has given Charles a unique understanding and insight into what works and doesn’t work with clients, brokers, and employees.

“At Kayzen, we’re proud of our tech-driven underwriter-fronted model. Our differentiated technology infrastructure combined with human interaction elevates our service from ordinary to extraordinary. By reducing information asymmetry through efficient data processing and analyses, our Underwriters are free to do what they do best: underwriting more complex risks and deliver better outcomes for our brokers and clients.”

charles.boorman@kayzenspecialty.com
Tel: +44(0) 7494 964 443

A passionate advocate of financial risks, Craig is happiest conversing with brokers and their clients to ensure our products meet their needs and demands. With nearly four decades in underwriting, Craig has built an exceptional career in the industry. Starting at General Accident, Craig moved into Financial Lines at Chubb, where he spearheaded the development of their D&O, PTL, and Crime accounts in Scotland. After building this account, Craig joined Brit to expand their business across their UK regional network. Most recently, he helped transform RSA’s UK financial risks book through their SME and Delegated teams while supporting their London and regional offices.

craig.watson@kayzenspecialty.com

Tel +44 (0)7500 940 879