Underwriter Fronted
Tech Focused
Broker and Client Centric

About Us

Kayzen Specialty is an underwriter-fronted, tech-focused specialty MGA currently operating in the London and UK Regional Financial Lines Market.

We provide a comprehensive product offering across Commercial Financial Lines and Financial Institutions, including Investment Management.

Our approach

Our primary goal is to build trust and deliver clarity and certainty to clients through crystal-clear contracts for complex insurance products.

At Kayzen, we prioritise genuine connections in every interaction. As an underwriter-fronted organisation, we’re here to pick up the phone, swiftly respond to your email and, of course meet our brokers and clients face-to-face.

Connecting beyond boundaries

Our products

Inspired by its Japanese meaning of 'good change', Kayzen [kay-zn] embodies our relentless pursuit of continuous improvement and progress.

Kayzen’s dynamic, risk classifying underwriting system augments the tacit knowledge of our highly experienced Underwriters. The simpler the risk, the more value the system adds. The more complex the risk, the more value the Underwriter adds.

Accelerate delivery

Our underwriting system accelerates delivery whilst incorporating data-driven risk insights at a granular level.

Classification model

Kayzen’s Risk Classification Model significantly shortens turnaround times for less complex risks.

Targeted insights

Our targeted Point of Delivery Insights empowers brokers to engage clients on relevant technical material.

Navigate complexities

Kayzen’s Financial Lines expertise, coupled with human-computer interaction, empowers us to confidently navigate complexities for our clients.

News

Financial lines MGA Kayzen Specialty introduces broader coverage to directors and officers of UK corporates

Financial lines MGA Kayzen Specialty introduces broader coverage to directors and officers of UK corporates

September 24, 2024

Changing risks for company leaders and why D&O coverage matters – InsureTV interview

Changing risks for company leaders and why D&O coverage matters – InsureTV interview

August 15, 2024

Plugging the management liability risk gap

Plugging the management liability risk gap

August 5, 2024

We want to hear from you

How can we help?

Contact us

Meet the team

Charles Boorman
Founder & CEO

Charles Boorman

Charles Boorman

Founder & CEO

As the founder of Kayzen Specialty, Charles aims to leverage his invaluable industry knowledge, fused with the latest technological advancements, to establish an ever evolving and progressive MGA that consistently delivers enhanced outcomes for all stakeholders.

With 30 years of experience in the London market in client-facing, broking and underwriting roles, Charles has successfully led financial lines teams in both the Company and Lloyd’s markets over the last 15 years, from start-ups to mature portfolios in both build and turnaround situations. His extensive experience across the value chain and with multiple insurers has given Charles a unique understanding and insight into what works and doesn’t work with clients, brokers, and employees.

 

“At Kayzen, we’re proud of our tech-driven underwriter-fronted model. Our differentiated technology infrastructure combined with human interaction elevates our service from ordinary to extraordinary. By reducing information asymmetry through efficient data processing and analyses, our Underwriters are free to do what they do best: underwriting more complex risks and deliver better outcomes for our brokers and clients.”

 

charles.boorman@kayzenspecialty.com
Tel: +44(0) 7494 964 443

Craig Watson ACII
Underwriter

Craig Watson ACII

Craig Watson ACII

Underwriter

A passionate advocate of financial risks, Craig is happiest conversing with brokers and their clients to ensure our products meet their needs and demands. With nearly four decades in underwriting, Craig has built an exceptional career in the industry. Starting at General Accident, Craig moved into Financial Lines at Chubb, where he spearheaded the development of their D&O, PTL, and Crime accounts in Scotland. After building this account, Craig joined Brit to expand their business across their UK regional network. Most recently, he helped transform RSA’s UK financial risks book through their SME and Delegated teams while supporting their London and regional offices.

 

craig.watson@kayzenspecialty.com

Tel +44 (0)7500 940 879

Matt Whiteoak
Underwriter

Matt Whiteoak

Matt Whiteoak

Underwriter

Matt has over fifteen years of experience as a Financial Lines Underwriter. He began his career at RSA and subsequently held positions with ACE and Chubb before spending the past nine years managing the regional portfolio at DUAL Corporate Risks. Throughout his career, he has honed his underwriting skills in various areas, including D&O, Management Liability, Pension Trustee Liability, Commercial Crime and Financial Institutions clients from SMEs to large multinationals.

 

matt.whiteoak@kayzenspecialty.com
Tel: +44 (0)7311 256 725